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NATIONAL BENEFIT PARTNERS GENERAL POLICY STATEMENT
The policy of National Benefit Partners, Inc., (“We”, “Us” or “National Benefit
Partners”) is to respect and protect the privacy and confidentiality of the
information conveyed to National Benefit Partners by employers, brokers and
agents who use National Benefit Partners services, software and Internet tools.
We will take such commercially reasonable actions as may be required under the
circumstances to preserve the confidentiality of any information a client
identifies as being proprietary and confidential in nature.
By its nature, employee benefits administration requires confidential employee
data. This includes employee contact information (e.g. name, address, email),
unique identifiers (e.g. social security number, employee ID), dependent
information (e.g. names and ages of a spouse and children), financial
information (e.g. income, insurance limits, account numbers, the cost of
benefit elections), and demographic data (e.g. zip code, age, income). National
Benefit Partners and the employer define the source and update protocol for
each data element. National Benefit Partners intends to collect, retain, and
disclose Personal Information only on a "need to know" basis.
Vendor Privacy Policies.
The insurers, financial service providers and other providers and suppliers of
goods and services who are represented by National Benefit Partners and/or with
whom our Producers may transact business using National Benefit Partners
software and Internet Sites (collectively, the “Vendors”) will have privacy
policies in effect from time to time that are applicable to, and intended for
the benefit of, the ultimate purchasers of the products and services offered or
supported through National Benefit Partners and the Producers (“Vendor Privacy
Policies”). National Benefit Partners will use commercially reasonable efforts
to convey the Vendor Privacy Policies to the Producers.
Aggregate Statistics.
National Benefit Partners gains the consent of the employer or employee prior to
using information in any manner other than defined below, and prior to
knowingly disclosing Personal Information to a third party. National Benefit
Partners uses Personal Information to:
Administer and / or market the benefits program to providers (e.g. insurance
carriers) as authorized by the employer;
Aggregate Data;
Generate reports authorized by the employer; and
Provide services an employee requests.
Data Security
Confidentiality is a major concern with any online system. Accordingly, several
precautions have been taken to ensure that information is kept protected at all
times. All information sent to and from National Benefit Partners Internet
applications is encrypted using a combination of 40-bit secured socket layer
(SSL) technology, digital certificates, and firewalls. These security features
work together to provide users with a mutually authenticated communications
path. Mutual authentication helps to ensure that only legitimate users can
access the system, and that legitimate users see only the information they are
intended to see.
Cookies and IP Addresses
A cookie is a small file, stored on your hard disk, sent to your browser from a
web server. National Benefit Partners uses cookies to track your web session as
you use the site, and the process of logging off deletes the cookie. National
Benefit Partners uses the cookie to be sure your data goes to your PC, not
somewhere else. National Benefit Partners does not put extraneous data in a
cookie, and does not attempt to read other cookies on your PC. The website may
provide erratic results if you choose to disable cookies on your browser. It is
your responsibility to log off the National Benefit Partners site when you have
finished using it, to delete the cookie from the PC after each user session.
Employers, Insurance brokers/agents or Employees may choose to transmit
Personal Information to websites controlled, owned, or operated by third
parties, including insurance carriers. In this situation, the privacy
statements of those third parties govern their use of this information, not
this Privacy Statement. Account Access and Passwords Each registered user of
National Benefit Partners Internet Tools and software will be assigned a
password in order to access that user’s account and account information. It is
the user’s responsibility to protect and preserve the confidentiality of the
user’s password. National Benefit Partners will not be responsible for any loss
resulting from unauthorized access to a user’s account.
A PASSWORD SHOULD NEVER BE GIVEN TO ANY PERSON WHO THE REGISTERED USER HAS NOT
AUTHORIZED TO TRANSACT BUSINESS ON THE USER’S BEHALF USING THE SITE RESOURCES.
ANY PERSON WHO IS GIVEN A USER’S PASSWORD WILL HAVE ACCESS TO ALL OF THE USER’S
INFORMATION THAT IS STORED ON THE SITE AND MAY HAVE THE ABILITY TO CHANGE OR
DELETE THAT INFORMATION.
No Resale of Information
National Benefit Partners never resells, trades, leases or rents the personally
identifiable information of our users to other companies.
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